User Rules
Users Rules

User Rules

BORROWER'S RULES

You should read these rules carefully before using the Renttitude Service to rent an item (and therefore become a "Borrower"). By using the Renttitude Service as a Borrower, you are agreeing to these rules (the "Borrowers' Rules") as well as the Terms (found here https://Renttitude.com/terms-of-service).

  1. RENTTITUDE'S ROLE
    1. Renttitude is a platform for Borrowers to find items to rent from those who wish to lend them ("Lenders"). The Renttitude Service enables Borrowers to enter into transactions with Lenders to rent these items (the "Transaction"). Renttitude is not a party to this Transaction or in any way responsible for the acts or omissions of either the Lender or Borrower in relation to the Transaction.
    2. By signing up to the Renttitude Service you are acknowledging that:
      1. You are solely responsible for reviewing these Terms from time to time. Should you object to any term or condition of these Terms, any guideline, or any subsequent changes thereto or become unhappy with Renttitude or the Service in any way, you must immediately discontinue use of the Website and the Service.you are not renting from Renttitude but from another user of the Renttitude Service, who has signed up as a Lender; and
      2. Renttitude does not guarantee or endorse any items rented through the Renttitude Service or any content posted by Lenders (such as photographs, language, description used in listings).
  2. COMMUNICATING WITH LENDERS
    1. You can communicate directly with Lenders on the Renttitude Service by using the "Message User" feature. This is a good way to find out more information about the item you are looking to rent. However, you may not use this feature for the following:
      1. contacting someone after they have requested you not to;
      2. harassing or abusing another user; or
      3. forming an agreement outside the Renttitude Service for the purpose of Fee Avoidance.
  3. BORROWING AN ITEM
    1. By requesting to borrow an item you agree and warrant that you:
      1. have read and accepted the item description and the Terms before making a request to borrow an item; and
      2. have the funds available to (i) cover the required payments to rent the item and the Renttitude Commission, and (ii) pay the full estimated value of the item in the case of loss or damage. The estimated value is defined as a reasonable estimate determined by the lender unless the borrower disagrees in which case Renttitude will determine the estimated value;
      3. accept liability for the full Estimated Value of the item in case of loss or damage; and
      4. will not engage in Fee Avoidance.
    2. When borrowing an item, you agree that you will return the item to the Lender before 12pm (noon) on the scheduled date of return (the "Return Deadline").
    3. If you would like to extend the period for which you borrow an item, you may submit an additional request to extend this period, for acceptance by the Lender, through the Renttitude Service.
    4. If you have failed to extend the rental period for a particular item through the Renttitude Service and, consequently, return the item after the Return Deadline, you acknowledge that Renttitude may charge you as set out in the ‘Your Liability’ section of the Terms [section 9].
  4. LIABILITY
    1. As a Borrower, by requesting to rent an item through the Renttitude Service, you are agreeing to that Estimated Value assigned by the Lender. If you do not agree with this Estimated Value, do not request to borrow the item. If you do agree to this Estimated Value, you are agreeing to be liable for up to the full Estimated Value of that item, in the case of loss or damage while you are renting this item.
    2. We have the right to take money up to the Estimated Value of the item from your account without seeking further permission from you, if we reasonably believe you have caused damage to the item, or lost it.
  5. LEAVING A REVIEW
    1. When you have a borrowed an item using the Renttitude Service, Renttitude encourages you to leave a review, as it helps Lenders build a good reputation, or warn other users about a poor experience.
    2. You can leave a review by choosing a one to five star rating.
    3. By leaving a review you acknowledge that:
      1. your review and profile information will be publicly displayed on the Lender's listing and review pages;
      2. your review will not contain:
        1. private information;
        2. obscene, racist or harassing language or imagery;
        3. advertising or spam; or
        4. content that will undermine the integrity of the review system of Renttitude; and
      3. any attempt to manipulate reviews through threats, intimidation or bribery is considered extortion and is strictly prohibited on Renttitude.
    4. Similarly, you accept that a Lender can leave you a review and you acknowledge that:
      1. your review will be publicly displayed on your review page;
      2. any attempt to manipulate reviews through threats, intimidation or bribery is considered extortion and is strictly prohibited on the Renttitude Service.
    5. Renttitude reserves the right to remove reviews that violate the Terms.
  6. STORAGE SPACE
    1. By requesting to borrow storage space from another user; which includes but is not limited to; garages, lofts, attics, rooms, storage units, studios, driveways; you agree and warrant that:
      1. you will not store anything that is hazardous to people, animals or the space around it;
      2. the total value of the items you store will not exceed AED100,000;
      3. will only store items which would be permitted for rental through Renttitude. Items which are prohibited for rental on Renttitude, are also prohibited for storage in spaces rented through Renttitude;
LENDER'S RULES

You should read these rules carefully before using the Renttitude Service to rent an item (and therefore become a "Lender"). By using the Renttitude Service as a Borrower, you are agreeing to these rules (the "Lenders' Rules") as well as the Terms (found here https://renttitude.com/terms-of-service).

  1. RENTTITUDE'S ROLE
    1. Renttitude is a platform for borrowers (a "Borrower") to find items to rent from Lenders. The Renttitude Service enables Borrowers to enter into transactions with Lenders to rent these items, but it is important to remember that Renttitude is not part of that transaction (the "Transaction").
    2. By signing up to Renttitude you are acknowledging that:
      1. you are not lending to Renttitude but to another user of the Renttitude Service, who has signed up as a Borrower; and
      2. Renttitude does not guarantee or endorse any Borrower or content or communication that they post (such as photographs, language, description used in listings).
  2. COMMUNICATING WITH OTHER RENTTITUDE USERS
    1. You can communicate directly with Borrowers on the Renttitude Service by using the "Message User" feature. This is a good way to find out more information about the person who is looking to rent your item. However, you may not use this feature for the following:
      1. sending unsolicited advertising or promotions, requests for donations or spam;
      2. sending unsolicited advertising or promotions, requests for donations or spam;
      3. harassing or abusing another user; or
      4. forming an agreement outside the Terms agreed with us for the purposes of Fee Avoidance.
  3. LENDING AN ITEM
    1. By offering to lend an item you agree and warrant that you:
      1. have provided an honest, accurate description about your item, filling in all information required as set out including but not limited to, accurate up to date photographs, and a reasonable Estimated Value;
      2. provide honest, accurate information in your profile;
      3. will not engage in Fee Avoidance; and
      4. have the funds available to cover the applicable cancellation fee payable to Renttitude in the case of a late cancellation.
  4. WHAT CAN'T BE RENTED ON RENTTITUDE
    1. Users come to Renttitude to find all sorts of items, and you are free to list almost anything. However, for some reasons, we have to prohibit certain items from being rented through the Renttitude Service. This may be for legal reasons, or to protect our users and the spirit of Renttitude as a business.
    2. The following types of items are prohibited or restricted on Renttitude:
      1. alcohol, tobacco, drugs and drugs paraphernalia;
      2. illegal items, items promoting illegal activity and highly regulated items
      3. internationally regulated items;
      4. pornography and mature content;
      5. items that violate third party intellectual property rights; or
      6. animal products.
    3. Policy decisions are complex, and though we will try and avoid this as much as possible, we reserve the right to remove any other items from the Renttitude Service if we feel that, for whatever reason, it is inconsistent with our values.
  5. LEAVING A REVIEW
    1. When you have lent an item using the Renttitude Service, Renttitude encourages you to leave a review, as it helps Borrowers to build a good reputation, or warn other users about a poor experience.
    2. You can leave a review by choosing a one to five star rating.
    3. By leaving a review you acknowledge that:
      1. your review and profile information will be publicly displayed on the Borrower's listing and review pages;
      2. your review will not contain:
        1. private information;
        2. obscene, racist or harassing language or imagery;
        3. advertising or spam; or
        4. content that will undermine the integrity of the review system of Renttitude; and
    4. Similarly, you accept that a Borrower can leave you a review and you acknowledge that:
      1. your review will be publicly displayed on your review page;
      2. any attempt to manipulate reviews through threats, intimidation or bribery is considered extortion and is strictly prohibited on the Renttitude Service.
    5. Renttitude reserves the right to remove reviews that violate the Terms.
  6. Storage Space
    1. By offering to lend out your storage space; which includes but is not limited to; garages, lofts, attics, rooms, storage units, studios, driveways; you agree and warrant that you:
      1. are entirely responsible for providing proper security for the items being stored in your space;
      2. are responsible for maintaining the condition of the space, to at least the condition that it is in when the borrower agrees to leave their items in it;
      3. are responsible for the care and protection of all items while they are in your space;